We Accept Insurance
The following listing provides general information regarding insurance providers that we have contracts with. Your actual benefits and coverages will be determined by your insurance provider. As always, we suggest contacting your plan administrator to verify your specific chiropractic benefits, pre-notification or referral requirements as not all charges are always covered.
In-Network or Out-of-Network, we will gladly process and file your insurance claims for you. When booking your appointment online or in person, make sure you have your insurance card available so we can attempt to verify your available benefits and potential discounts for care in our clinic and send you a good faith estimate of what to expect. To learn more, please see our article about Understanding Your Costs of Care.
New in 2022 – Uninsured or Out of Network? You have a right to receive a Good Faith Estimate explaining how much you medical care will cost you. See NOTICE for further information.
Aetna
In-Network – Please contact us for further details. Please refer to your Plan Summary or contact your plan for specific chiropractic benefits or needed referral.
BlueCross BlueShield
BCBS Tennessee Network P, Network S
BCBS Federal and Out-of-State PPOs.
Contact your plan for to find a participating provider for In-Network benefits. Please refer to your Plan Summary or contact your plan for specific Chiropractic Benefits or necessary referral. CoverKids Program not available, self-pay options available.
United Healthcare
Most plans In-Network. Please refer to your Plan Summary or contact your plan for specific Chiropractic Benefits or needed referral.
Optum Healthcare
Most plans In-Network. Please refer to your Plan Summary or contact your plan for specific Chiropractic Benefits or needed referral.
VETERANS: (Veteran's Choice Program or Fee Basis) - REFERRAL REQUIRED
We proudly work with TriWest as part of the Veteran’s Choice Program and VA Fee-Basis for care at little to no cost to you! Simply, create a request to your VA PCP by appointment, your veteran portal or call the phone number on your TriWest card and request your authorization for chiropractic care. Once approved, you’ll be able to choose us as your chiropractic provider of choice and we will call you as soon as we receive your authorization for care. For other questions about this program, please contact Cassie by phone 615-537-5520 or cassie@activesjc.com.
Medicare (non-participating)
We are a non-participating provider with Medicare. Medicare members can still seek care through our office but will be required to pay at the time of service. Your claim will still be filed, and if reimbursement is eligible Medicare may reimburse you directly for a portion of your bill. Medicare provides Chiropractic benefits for Spinal Manipulation (Spinal Adjustment) ONLY. Other services such as Exam, Manual Therapies, Therapeutic Procedures or dry needling may be beneficial and clinically indicated or necessary for care – these charges are available as a self-pay option or may be eligible for reimbursement by a secondary insurance provider. Please call our office for details.
Worker's Comp - PRE-AUTHORIZATION REQUIRED
Work-Related injuries need to be reported to you employer. Your employer is responsible for providing you with a panel of physicians you may see for your work-related injury. If your employer gives you the option to choose your own chiropractor, we are happy to work with them for your worker’s comp case. We require a signed employer’s authorization before accepting a work-related injury case.
Motor Vehicle Accident / Auto Coverage
We are not currently accepting Motor Vehicle Accident cases at this time.
No Insurance
No insurance? No problem! Estimates of care is based on case complexity or services performed. Please call our office at 615-537-5520 for more information.
I don't see my insurance listed...
Don’t see your insurance provider listed? You may have a smaller insurance company that contracts through one of the larger providers listed above. Please contact your plan administrator for details or call our office with your Subscriber ID #, Patient Name, Patient Date of Birth and Customer Service/Provider Service telephone number. We will gladly check your benefits and see what discounts you may be eligible for.